ITIL Foundation
PROGRAM
1: Introduction, Competence and training
2: Service Management as a Practice
3: ITIL Service Lifecycle
4: Generic Concepts and Definitions
5: Key Principles and Models
6: Service Strategy
7: Service Design
8: Service Transition
9: Service Operation
10: Continual Service Improvement
11: Mock Exam Simulation
Register now. Seats are limited.
More informations about the program, dates and prices: http://www.behaviour-group.com/PT/itil/itil-foundation/?lang=en
Contact us:
training@behaviour-group.com
+351 212 103 732
www.behaviour-group.com
Recomendamos que confirme toda a informação junto do promotor oficial deste evento. Por favor contacte-nos se detectar que existe alguma informação incorrecta.
